Vinted Members Share Displeasure Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category than originally posted because of the remapping.
The company said the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.
